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CEO Cort O'Haver boots up Umpqua Bank 3.0: "Our whole service pledge is based on our stores. But now it's going to morph into 'press the app and we'll chat'."

Umpqua’s next transformation

Bank that dared to be different is at it again, led by new CEO Cort O’Haver
This is no time to trot out the same-old same-old CD strategies, says consultant Neil Stanley. You've got to have a Google Age game on.

11 steps toward better CD promotion

Simply running random “CD specials” may undermine results
Banks have gotten the message: The race is on!

Tech pace picks up

“Fast follower” has new meaning in bank tech. Banks—and vendor partners—increasingly see it’s not business as usual
Open banking could potentially revise what banking is all about, warns Celent analyst Gareth Lodge.

Why you must track “open banking”

API-powered initiatives will change bank’s business models
Why don't more innovations actually make it from the innovation lab to the bank's lines of business?

Making innovation centers actually produce it

Joining innovation club means nothing if bank doesn’t build on center’s work
11 questions about RTP

11 questions about RTP

New Real Time Payment system is operational. Here are some details
Deloitte's Jim Eckenrode says bankers need to balance cool new technologies with efficiencies in order to produce excellent customer experiences.

Faster than a speeding hype?

Think less about digital transformation, and more about transformation overall
Water-related business represents a new opportunity for the New York-based bank.

Water, basic need, makes banking specialty

Bank Leumi USA builds on expertise of Israeli parent to fund water-related industries
Accenture's Alan McIntyre discusses what possibilities open banking will unlock in the U.S.

What will U.S. open banking look like?

Issues that banks—and consumers—must consider as change arrives
Reality lurks behind the hype about artificial intelligence. However, for this to work for your bank, you've got to put your finger on some basics, beginning with strategy, not AI technology.

AI-driven banks must start with fundamentals

Making artificial intelligence practical hinges on strategy and clean data
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