Debt collection is vital in a recessionary period, as mitigating charge-offs directly impacts profits

Watson has helped Regions answer over 1.5 million customer calls and 1.4 million banker questions

My time in the music world taught me lessons about creativity and teamwork that I recognize in the business world

More consumers are choosing their banking providers on the basis of a convenient, frictionless digital experience

Looming large are the disruptive threats from techfins

CD’s have come back into the investment conversations over the last few months

Building a brand with prime members at the beginning of their credit journey is crucial

It has been over a decade since the smartphone made the Internet far easier to use

Many people treat tax returns almost like a bonus: as “extra” money

Survey on trends and issues in business banking also finds majority of business owners prefer online account opening and loan applications for business needs