CEO Brian Mauntel has resigned from his position, Heartland Bank announced this week

Plus, Sterling National Bank has rolled out an artificial intelligence-driven “digital colleague” for its online offering

This week’s top moves include new C-suite roles at NY-based Metropolitan and a new CEO at FHLBank Chicago

They’re enabling exciting new business initiatives that will help them increase revenue, enhance customer service quality and streamline service delivery

Fraudsters are taking advantage of this time to target vulnerable populations and companies

Increase in productivity from remote work, bank onboarding applications, insurance claims, trade processing and capital markets payment related work

The New York-based bank will close six branches and merge them into other existing premises after a multi-year fall in in-person visits

The $50 billion bank will also invest in training programs for staff and take proactive measures to improve recruitment and supplier diversity

The association has written to its members to urge facial coverings for staff and customers as President Trump resists advice from medical experts

Sterling Bank has appointed a turnaround specialist as CEO, Silicon Valley Bank has hired a chief information officer, and Wells Fargo has a new wealth management CEO