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Consumers Explore Services Beyond Primary Banks

Consumers Explore Services Beyond Primary Banks

Even satisfied customers are using financial services from various providers
Bank Data Signals an Increasingly Cautious Consumer and Small Business Owner

Bank Data Signals an Increasingly Cautious Consumer and Small Business Owner

Consumer spending on credit cards and debit cards have only grown by 3.5% year over year
AI on the Minds of Nation’s Largest Lenders

AI on the Minds of Nation’s Largest Lenders

The nation’s largest banks are lining up to use artificial intelligence to improve their lending practices
Why Banks Must Focus on Personalized Experiences in Times of Economic Uncertainty

Why Banks Must Focus on Personalized Experiences in Times of Economic Uncertainty

Personalization can help community banks remain competitive and retain local deposits
Do Customers Still Trust Banks?

Do Customers Still Trust Banks?

Surveys show that business remains resilient despite recent bank failures
How Two Banks Are Helping Small Businesses in 2023

How Two Banks Are Helping Small Businesses in 2023

Merchants & Marine Bank and City National Bank have launched separate initiatives to support small businesses and local communities
Consumers Save More Than $4B as Banks Cut Charges

Consumers Save More Than $4B as Banks Cut Charges

Most of the 25 largest banks in the US have eliminated certain fees and amended overdraft charges, according to Pew research
CFPB Requests Public Input to Improve Bank Customer Service

CFPB Requests Public Input to Improve Bank Customer Service

The organization seeks to guarantee the “legally enshrined right” to adequate customer service
Santander Bank Expands in Boston

Santander Bank Expands in Boston

The bank has made a $50,000 donation to local homeless charity as part of the office move
New CEOs for Farmers and Merchants, HomeTrust Banks

New CEOs for Farmers and Merchants, HomeTrust Banks

Senior appointments also made at PNC, Fulton Bank, Coastal Community Bank and 1st Security Bank
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Customer Onboarding, Fraud Prevention, and Digital Banking Transformation

Tuesday, October 1st, 2024, at 2:00 pm ET

Banking Exchange will host a crucial webinar exploring key issues and trends in the banking and financial services sector. We will welcome John Baird, a leading expert on the application of identity verification technology in banking.

This discussion will focus on customer onboarding, fraud prevention, and digital banking transformation, providing actionable insights and strategies for banks to enhance customer acquisition and operational efficiency while adapting to evolving regulatory and technological demands.

Mr. Baird will spark discussion of hot topics impacting the performance of banks:

  • Fraud Prevention and Identity Verification
  • Speed and Efficiency in Banking
  • Adaptability and Future-Proofing
  • Digital Banking Transformation

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