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The nation’s largest banks are lining up to use artificial intelligence to improve their lending practices
Personalization can help community banks remain competitive and retain local deposits
Surveys show that business remains resilient despite recent bank failures
Merchants & Marine Bank and City National Bank have launched separate initiatives to support small businesses and local communities
Most of the 25 largest banks in the US have eliminated certain fees and amended overdraft charges, according to Pew research
The organization seeks to guarantee the “legally enshrined right” to adequate customer service
The bank has made a $50,000 donation to local homeless charity as part of the office move
Senior appointments also made at PNC, Fulton Bank, Coastal Community Bank and 1st Security Bank
New research reveals customer satisfaction is high among customers of online-only banks
Staff turnover increased 35% year-on-year, on average, according to WorkFusion
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Lending Regulatory Compliance

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