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OCC Reshuffles Executive Committee
C-suite Hires at Linkbancorp, 1st Capita…
Consumers Save More Than $4B as Banks Cu…
Analytics Firm SAS Acquires Risk Managem…
The Mechanics and Advantages of Being a …
Why the Banking Industry Needs to Embrac…
Stress Test Reveals Large Banks Could Ab…
Customers Dissatisfied with Bank Advice …
CFPB to Review ‘Excessive’ Credit Card P…
Traditional Banks ‘Could Disappear in a …
Small Businesses Making ‘Drastic Changes…
Huntington Bank Acquires Investment Bank…
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Consumers Save More Than $4B as Banks Cut Charges
Most of the 25 largest banks in the US have eliminated certain fees and amended overdraft charges, according to Pew research
CFPB Requests Public Input to Improve Bank Customer Service
The organization seeks to guarantee the “legally enshrined right” to adequate customer service
Santander Bank Expands in Boston
The bank has made a $50,000 donation to local homeless charity as part of the office move
New CEOs for Farmers and Merchants, HomeTrust Banks
Senior appointments also made at PNC, Fulton Bank, Coastal Community Bank and 1st Security Bank
Direct Banks Gaining Support as Customers Go Online
New research reveals customer satisfaction is high among customers of online-only banks
Banks, Insurers ‘Struggling to Retain and Recruit Staff’
Staff turnover increased 35% year-on-year, on average, according to WorkFusion
Federal Reserve Adds Alacriti to FedNow Showcase
Central bank instant payment service to be rolled out next year following strong demand from businesses
Retail banks struggling to support customers as inflation rises
Retail banks score lower among customers for helping them save money or time
Six Former Bank Employees Banned over Covid Loan Fraud
Four Regions Bank and two Merrill Lynch Wealth Management workers cannot return to the industry after combined near-$90k coronavirus loans fraud
Banks helped us avoid a repeat of the 2008 financial crisis
As unemployment rates spiked and the stock market foundered, many believed that the pandemic would lead to a repeat of the 2008 financial crisis
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