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“It’s all about the customer” makes more sense when you know all about the customer
SNL Report: Biggest banks grow more deposits, cut more branches than aggregate
What does ex-Fed chief’s turndown say about credit processes—and future rates?
“People talking without speaking, people hearing without listening” *
Don’t lose the value you’re paying for
ABA survey finds 13% use it at least once a month
Avoid financial storms by multiple views of business borrowers
SNL Report: Ford Financial's Webb on roll-up strategy: “Hard to buy your first one”
What do people buy from banks? What do banks actually sell?
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The New Front Door:
Why Your FI Needs to Show Up Inside AI Agents

Thursday, October 29, 2026 1:00 pm – 2:00 pm ET

Your customers are already asking ChatGPT, Claude, and other AI assistants where to open an account, how to move money, and which lender to trust. Here's the question: "Is your institution part of their conversation, or is a fintech or another brand answering for you?"

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