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What’s your tech usage percentage?

What’s your tech usage percentage?

Do you know what your technology can do for you?
One in three personal loans now come from a fintech lender. This is only the beginning, an expert suggests.

Marketplace lenders balance growth and quality

Fintechs taking larger share of personal loans while improving risk-return performance
Location-based service a plus for banks

Location-based service a plus for banks

“Geofencing” and related GPS tech can help with fintech competition
Banking Exchange welcomes comments on this Compliance Viewpoint article. Please state your views in the comment section at the conclusion of the article. [Subject to BE moderator approval.]

OCC improves but unlevels CRA ratings

New policy puts state-chartered banks at meaningful disadvantage
Lead Right For Your Company’s Type: How To Connect Your Culture With Your Customer Promise. By William E. Schneider. Amacom. 200 pp.

How to lead your type of bank

Book Review: A framework to connect your bank’s culture with your customer promise
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

Still where (much of) the money is

Big banks say the branch still matters
Cooperation between traditional disciplines and new methods increasingly proves critical for banks that want to survive and thrive.

Unite “suits” and “jeans”

Two pairs of “thems” must become an “us”
This is the first part of a series presented annually by Crowe Horwath on BankingExchange.com in banking compensation trends.

Bank salaries still growing, but future uncertain

Management should address lack of gap between high and low performers
"In the moment" transactions need a payment element to work best.

Understanding “contextual commerce”

Panel of ecommerce pros explores “pay where you are”
Bank tech trends can make your head spin. So regularly longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Despite tech investment, CX lags

Customer experience expectations soar faster than banks can keep up
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The New Front Door:
Why Your FI Needs to Show Up Inside AI Agents

Thursday, October 29, 2026 1:00 pm – 2:00 pm ET

Your customers are already asking ChatGPT, Claude, and other AI assistants where to open an account, how to move money, and which lender to trust. Here's the question: "Is your institution part of their conversation, or is a fintech or another brand answering for you?"

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