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Bank tech trends can make your head spin. So each week longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

All hail the customer experience

“CX” checkmates everything for business success
A Wealth of Common Sense: Why Simplicity Trumps Complexity In Any Investment Plan. By Ben Carlson. Bloomberg Press/Wiley. 224 pp.

Common sense for individual investors

Book Review: Exploding 14 common investor myths
Waging cyber crime war

Waging cyber crime war

BAI Retail Delivery coverage: Preparing for cyber battles inside your bank
Innovation starts with "move fast, be ridiculous"

Innovation starts with "move fast, be ridiculous"

BAI Retail Delivery coverage: Strategies for building a culture of innovation on the go
SNL Financial is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the subscriber side of SNL Financial's website.

Orlando beckons buyer

SNL Report: Seacoast bullish on Orlando, continues to add scale in the market"
What could be new in credit underwriting?

What could be new in credit underwriting?

Lenders should be open to new, unorthodox ideas
With a nod to pop music, veteran John Byrne’s blog scans the anti-laundering and anti-terrorism world. John pierces silliness and inconsistency, and strongly believes in private-public partnership.

“Keep the Ball Rollin’ ”*

Recapping October’s 2015 FATF plenary and continuing AML/CFT issues to ponder
Stopping “funnels” and other bad money movement

Stopping “funnels” and other bad money movement

FinCEN tech keeps SARs, CTRs relevant
At the beginning of October the EMV liability shift went into effect and big box stores and some other merchants began using EMV-compliant equipment at the point of sale. We asked "Elizabeth Harvey," a Target cashier, to describe how implementation has gone on the front line.

EMV on the front lines

First-person view: At chip’s early use, some Target guests see red
Retailers must step up card security game

Retailers must step up card security game

Survey says customers want retailers to spend for security
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