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Performance - Banking Exchange
The Loss of Loyalty: 31 Million Consumers on the Fence About Switching Banks

The Loss of Loyalty: 31 Million Consumers on the Fence About Switching Banks

Customers who are considering making a change this year object to fees and feel undervalued by their current institutions
Regions Financial Corp. Catches the Eye of Institutional Investors

Regions Financial Corp. Catches the Eye of Institutional Investors

Institutional investors including hedge funds now own more than three quarters of the company’s stock
What All Banks Can Learn from Credit Suisse Group AG’s Earnings Report

What All Banks Can Learn from Credit Suisse Group AG’s Earnings Report

So what went wrong on Credit Suisse earnings?
Studies Link Training to Innovation in the Workplace

Studies Link Training to Innovation in the Workplace

Recent data on training and how it relates to innovation draws a few interesting conclusions
Bank Forecasts on Lending Policy: Cautious, But Not Pessimistic

Bank Forecasts on Lending Policy: Cautious, But Not Pessimistic

Business loans have not necessarily been easy to come by
Deutsche Bank and Commerzbank May Say Auf Wiedersehen to Independent Turnaround

Deutsche Bank and Commerzbank May Say Auf Wiedersehen to Independent Turnaround

It is likely the government will strongly recommend a merger if both banks fall short
Changing Morale Without Cash Can Lead to Profit

Changing Morale Without Cash Can Lead to Profit

Oftentimes the problem can come back to the cultural environment within the bank
Successful Mission and Purpose Statements

Successful Mission and Purpose Statements

What industry is changing as rapidly as the banking industry?
How to Measure the Success of Your Customer Swap Program

How to Measure the Success of Your Customer Swap Program

Success can vary based on perspective, here are a few ways to gauge the performance of your customer swap program
Four Things Banks with Limited Advertising Budgets Can Learn from the Starbucks Marketing Strategy

Four Things Banks with Limited Advertising Budgets Can Learn from the Starbucks Marketing Strategy

Starbucks uses new media to leverage a global brand in local markets
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