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Artificial Intelligence

EQ Bank offers customers a growing menu of services and functionalities.

EQ Bank: Partnership, perseverance, and perspiration

How branchless bank up north went digital, busting projections
Location data from smart devices will increasingly enhance the trove of data financial services firms can already tap. The challenge remains not so much netting the data, but making it useful on a timely basis.

Big challenges in big data

Making more of floodtide of data requires both tech and human improvement
When your bank innovates, is “slapping an app” on top of old tech the best it can do? Suresh Ramamurthi of CBW Bank and Yantra says the problem is that bankers can’t fix the industry’s “plumbing,” the legacy internal systems and the legacy payment systems.

Time to fix banking's plumbing

Banking must stop adding Band-Aids, says banker-fintech exec Suresh Ramamurthi
U.S. Bank executive doesn't think a digital-only bank can scale, hence the company's emphasis on meeting the customer's needs on whichever platform or combination thereof they desire.

U.S. Bank: Digital as part of omnichannel strategy

While backing Zelle, Gareth Gaston also likes branches
Marketplace lender's new leader outlined three initiatives for the company's near-term future at LendIt USA recently.

Lending Club CEO sketches the future

Scott Sanborn points to new initiatives following tough 2016
Ikea instructions typically lack words, relying on pictures instead. Is this you with an Ikea kit?

Lessons from Ikea about IT project management

Furniture assembly and technology bear more than passing similarity
Avoka’s Don Bergal provides three tips on improving digital sales in the wake of research demonstrating how far behind many banks remain.

Big bank digital sales hardly “agile”

Slow, disconnected, and steeped in outdated technology—study’s findings of most mobile and online offerings in a nutshell
Imagine the smart device as one of several funnels that the bank pours its key elements into and you begin to get where PwC's suggested strategy begins.

Can “wrap and digitize” take you into digital age?

No simple feat, creating a digital bank around a traditional core may be path for most
Many times what's called a "partnership" is really a vendor relationship.

Partner or vendor? Why it matters in fintech world

Each relationship carries implications that drive operations, and are driven by strategy
A new generation will take financial services into the future. In the new blog "Next Voices," being previewed here, a rotating group of bloggers of the younger generation will share what they are learning, thinking about, and doing. Proposals from guest bloggers are also invited. Please email scocheo@sbpub.com

Inside a hackathon: 36 hours to build a financial app

A weekend’s work and $15 buys some lessons in fintech
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