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CEO Cort O'Haver boots up Umpqua Bank 3.0: "Our whole service pledge is based on our stores. But now it's going to morph into 'press the app and we'll chat'."

Umpqua’s next transformation

Bank that dared to be different is at it again, led by new CEO Cort O’Haver
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

S-corp banks get piece of tax cut pie

S-corps, winners in tax bill, make up increasing portion of U.S. banks
This is no time to trot out the same-old same-old CD strategies, says consultant Neil Stanley. You've got to have a Google Age game on.

11 steps toward better CD promotion

Simply running random “CD specials” may undermine results
Odds are, this child knows now what a dog is. For artificial intelligence, the learning process isn't as straightforward, nor as quick.

AI debate: "What's a dog?"

Debate over potential for artificial intelligence centers on how it learns
Preventing excessive "fallback" transactions is covered in new guide

How to deal with common EMV issues at ATMs

Troubleshooting guide for ATM owners and operators offers solutions and preventative measures
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

CRE buildup slows

Fewer banks concentrated in CRE as industry returns to late 2013 growth levels
The time has come to rethink the roles of boards and risk committees in the enterprise risk management process.

Board's role in risk management evolving

Fed proposal and Deloitte study underscore directors’ duties in risk management
Exploring ALCO issues as the rate curve continues as is.

Banks against the yield curve

Coping with interest rates continues to challenge deposit and loan pricing decisions
Banks have gotten the message: The race is on!

Tech pace picks up

“Fast follower” has new meaning in bank tech. Banks—and vendor partners—increasingly see it’s not business as usual
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan Fisher’s personal mission.

Can your bank fix a “flat tire” itself?

Customers expect availability. Can you deliver?
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