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Operational Risk

Embrace change, but manage your risks as well
Signing code means abiding by set of ethical practices
Industry could be in for some genuine change
Book Review: Finding the line between Big Data’s dark and light sides
The directors’ report contains lessons for all managers and board members
Bad press reflects, ultimately, on every bank. Accountability is the best solution
Can tech breakdown be abusive and deceptive? CFPB says so
Bad fit? Borrowing other banks’ documents without thinking can put your bank in hot water
Considering a new “C” of credit—lender character—brings introspection and hope
Book Excerpt: How failed bank’s officials tried a literal coverup
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