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Consumer Compliance

It is interesting to see how unethical business practices can begin by attempting to work within the most liberal interpretation of the law
They reported a less than stellar third quarter drop, falling behind rivals on a number of categories
Every fifth European consumer is willing to use financial products from Google, Facebook and Amazon
Tesla CEO Elon Musk shocked stakeholders when he tweeted that he was considering taking Tesla private.
A surprisingly large number of financial institutions remain unprepared for the significant challenges involved
Mulvaney’s reexamination of bureau continues with request for input on most regs
11th-hour appeal by Director Cordray predictably failed to move President
CFPB outlines principles for consumer-authorized third-party sharing and aggregation
Ask key questions now—or face worse questions from regulators and public later
Customer experience hinges on getting problems fixed promptly—and right
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