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As the pandemic’s impact has reshaped how customers interact with their banks, a JD Power survey sheds light on the best performers
First Bank has teamed up with HT Mobile Apps to offer two smartphone apps aimed at improving the financial literacy of its customers
Three quarters of banking executives believe adoption of new technologies will differentiate between the industry’s winners and losers
Users, both remote and local, require direct access to the internet for cloud and Security-as-a-Service (SaaS) applications
Facing unyielding competition from new players, banks are on a quest to optimize customer profitability
The Switzerland-headquartered bank is spending hundreds of millions of dollars to digitize its operations
Open banking users expected to hit 40 million by end-2021, while payments forecast to total $9 billion
Technology companies have continued to roll out new or enhanced services for corporate and individual customers
The bank has launched Regions Next Step to offer free online tools and resources for customers
Half of IT professionals surveyed said their companies did not have enough staff or budget to adequately support cybersecurity efforts
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