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Technology trends shaping up for 2018
More of the same, yet likely very different
Tech terms in brave new world
Today and tomorrow’s human-machine interfaces require new ways to talk about them
Just over the tech horizon
What’s new now will be old in a few months—and new things will be new
Race is on in digital customer experience
Entering the fray no longer optional
Who will know which buttons to push?
Digital skills gap, always present, may continue to widen
Despite tech investment, CX lags
Customer experience expectations soar faster than banks can keep up
Overhyped? No, AI only beginning climb
Human-machine collaboration will prove crucial
Digital transformation sometimes stymied
It’s the pace of change that flummoxes banks
No end in sight for huge data breaches
Focusing on protecting privileged accounts and consolidation defenses might be the next, best answer
Never too early to predict fintech future
Payments, AI, blockchain, and more poised for quick advances
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