Banking Exchange Magazine Logo

US Challengers Grow Users to 39M in 2020

Chime added 2 million new users in the first three quarters of 2020, according to new data

  • |
  • Written by  Banking Exchange staff
US Challengers Grow Users to 39M in 2020

Seven US challenger banks recorded 39.3% cumulative growth in users between 2019 and 2020, according to data gathered by Trading Platforms.

In 2019, the selected seven banks had 28 million users. This increased to 39 million as of September 2020.

The data, sourced from CBInsights, company filings and press releases by Trading Platforms, showed that challenger bank Chime had the highest number of users overall, at 10 million by the end of the third quarter of last year. This marked a 25% increase on the 8 million users it reported in 2019.

It was followed by Acorns, which saw 29% year-on-year growth to 8 million users, compared to 6.2 million the prior year.

Current registered 100% growth in users but had the lowest number of users of the seven banks, at 1 million in 2020, up from 500,000 the previous year.

The Covid-19 pandemic has led to a huge increase in the use of online and mobile banking services. However, traditional banks also grew their online presence during the last two years.

The other challenger banks included in the data were Dave, Money Lion, Varo and Stash.

Varo, which launched in 2015 and became the first consumer-focused fintech to become a national bank last year, was the only other challenger bank to record user growth of 100% between 2019 and 2020, to 2 million users.

The Office for the Comptroller of the Currency (OCC) approved the official charter for Varo Bank in June, with the new bank opening for business on August 1.

It was one of several US challenger banks to enter the traditional banking sector in 2020, with San Francisco-based fintech SoFi granted preliminary approval for a US bank charter by the OCC in September, having launched as a student loan company in 2011.

In another first, August saw fintech startup Jiko receive approval from the OCC and the Federal Reserve Bank of San Francisco to acquire Mid-Central National Bank, with the deal completing on September 3.

back to top


About Us

Connect With Us


Webinar: Card Based Faster Payments in Today’s Digital Economy

Time/Date: June 28, 2022, at 2:00 ET

Consumers and businesses want instant gratification and the ability to move money in just minutes. From payroll to P2P to insurance benefits, demand is rising for instant disbursement. However, there are pain points in the current money movement ecosystem, and to address them, financial institutions need a payments strategy that addresses the dramatic rise in faster payments.

In this Banking Exchange hosted webinar on June 28, 2022, at 2:00 ET, Jaspreet Singh, Head of A2A/P2P Commercialization, Visa Direct at Visa Direct, and Al Griffin, Product Manager at Alacriti, discuss:


This webinar is brought to you by:
Alacriti logo