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Harnessing cash flow and business intelligence are top priorities

Harnessing cash flow and business intelligence are top priorities

Strengthening relationships with banks seen as a key approach
30-somethings to drive consumer loan demand

30-somethings to drive consumer loan demand

Rising personal credit tide predicted by risk managers
Business Gamification for Dummies. By Kris Duggan, CEO of Badgeville, and Kate Shoup. John Wiley & Sons, Inc. 284 pp.

Systeming the game at your bank

Book Review: Good basic guide to engagement for bank gamification newbies
Study gives bank websites poor grades compared with other retail sites

Study gives bank websites poor grades compared with other retail sites

The best bank sites, however, still are significantly better than the bottom sites
Lost customer trust is main impact from cyber breaches

Lost customer trust is main impact from cyber breaches

Weakest link seen in the lack of dedicated internal resources
Criminals target contact centers at vulnerable times

Criminals target contact centers at vulnerable times

Pretext scams take on intensified roles in this digital era—Part 2 of 2
Criminals target contact centers to enable fraud in other channels

Criminals target contact centers to enable fraud in other channels

Age-old pretext scams take on intensified roles in this digital era—Part 1
Mobile no longer optional for customer experience

Mobile no longer optional for customer experience

Mobile strategy a key driver for achieving marketing goals and business objectives
New consumer research from ABA undermines the traditional image painted of overdraft service—and overdraft customers.

New perspective on overdraft customers emerges

ABA-backed research paints very different picture than cliché
Online banking visits soaring, particularly on 4th and 18th of each month

Online banking visits soaring, particularly on 4th and 18th of each month

Notable peak seen during holiday period
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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.

VIEW INTERVIEW NOW!

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