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Santander Consumer USA invests $35 million into bridging digital divide across the US

Santander Consumer USA invests $35 million into bridging digital divide across the US

Partnering with Comp-U-Dopt, a technology and community nonprofit
Banks Need to Expand Hybrid Banking Options to Survive

Banks Need to Expand Hybrid Banking Options to Survive

COVID-19 has caused significant numbers of people to want to limit social contact in public places for the time being
ABA President Emphasizes Importance of Bank On Certified Accounts

ABA President Emphasizes Importance of Bank On Certified Accounts

Almost half of all US bank branches offer a Bank On-certified account
FARGO

FARGO

Wells Fargo’s new virtual assistant will launch in 2022
Full-Service Branch Access Unaffected Despite Industry Consolidation

Full-Service Branch Access Unaffected Despite Industry Consolidation

Report by the Federal Reserve of Cleveland studied whether bank consolidation had impacted customer access
First Financial Accelerates Branch Optimization Plans to Meet Customer Preferences

First Financial Accelerates Branch Optimization Plans to Meet Customer Preferences

Plus: SmartBank sells Richmond assets to First Bank
US Bancorp to Acquire MUFG Union Bank in $8B deal

US Bancorp to Acquire MUFG Union Bank in $8B deal

Acquisition strengthens US Bank’s existing West Coast franchise
How to Adapt Staff for a Post-Pandemic Branch Network

How to Adapt Staff for a Post-Pandemic Branch Network

McKinsey report finds that the Covid-19 pandemic has accelerated the decline of roles in bank branches
Bank of America: Client Interaction Now Mostly Digital

Bank of America: Client Interaction Now Mostly Digital

Approximately 85% of deposit transactions are made via digital or automated channels including the bank’s app
Customers Want Human-Digital Service Balance, Survey Says

Customers Want Human-Digital Service Balance, Survey Says

Traditional banking products are “out”, according to tech company Temenos
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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.

VIEW INTERVIEW NOW!

This Executive Interview is brought to you by:
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