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Operational Risk
Private sector and regulatory guidance points the way
Customer education and fraud solutions found lacking
How common sense questions helped a banker anticipate
Reputation risk management sometimes defies natural instincts
Disaster recovery preparations transitioning to service availability attention
Outsourcing without controls is like driving with a blindfold
Ambiguous terms threaten risk, compliance management
Final part of series: Can any one system contain the whole risk management challenge?
Challenge is like walking on eggs--careful they don't hatch an angry Twitter bird!
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