Retail Banking

The company made two major acquisitions in 2018: MainStreet Technologies (MST) and Sageworks
80% of its customers only visit PNC without visiting the other four major banks
Members of NHCLC Receive Digital Wallet & Direct Deposit Solutions Linked To Banks
Biggest increase comes in the form of geese-a laying, spiking by 8.3%
Banks can grow their share of deposits by as much as 16.5% by improving customer experience
Selling is about making people feel wanted and achieving resolution
Billions of dollars are spent annually by financial institutions hoping to differentiate themselves
Number of women that make the list will likely continue to grow
There’s a legitimate competitive threat to be acknowledged and strategized for
One way to look at a problem: the definition stage and the solution stage
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