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Kantar Study Shows Women Affected More by Customer Experience than Men

Kantar Study Shows Women Affected More by Customer Experience than Men

Banks can grow their share of deposits by as much as 16.5% by improving customer experience
TD Bank Helps Maine Housing Authority

TD Bank Helps Maine Housing Authority

MaineHousing is an independent state agency that provides affordable rental and ownership properties in Maine
Provident Bank Chooses Gro Solutions, Boosts its Mobile-first User-Experience

Provident Bank Chooses Gro Solutions, Boosts its Mobile-first User-Experience

To increase its digital platform capability by seeking to deliver a “fast and intuitive” mobile experience
Fintech Acquisitions on the minds of Bankers in 2019

Fintech Acquisitions on the minds of Bankers in 2019

94% of banks and financial institutions are planning two or more fintech acquisitions in the next 12 months
Make Your Customers Feel Wanted Today

Make Your Customers Feel Wanted Today

Selling is about making people feel wanted and achieving resolution
5 Ways Traditional Financial Institutions Can Survive and Thrive in a New Banking Industry

5 Ways Traditional Financial Institutions Can Survive and Thrive in a New Banking Industry

Billions of dollars are spent annually by financial institutions hoping to differentiate themselves
Recessions Always Put Banks in the Path of the Storm – Which Ones Will Be Positioned to Withstand Reputational Tornadoes

Recessions Always Put Banks in the Path of the Storm – Which Ones Will Be Positioned to Withstand Reputational Tornadoes

Generalized anger poses a reputational threat to banks that many hold responsible for the events of a decade ago
Community Banks Can Leverage Tech to Keep and Gain Investors

Community Banks Can Leverage Tech to Keep and Gain Investors

But a human touch still makes the majority of investors feel more comfortable
Wells Fargo Errors, and Social Media Response

Wells Fargo Errors, and Social Media Response

it is important for banks to be ready with a social media response when it comes to crisis management
Four Banks Receive a Total of 6 Million Visits per Month to Branches

Four Banks Receive a Total of 6 Million Visits per Month to Branches

Wells Fargo, Chase, Bank of America and PNC received 6 million visits per month in the third quarter of 2018
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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.

VIEW INTERVIEW NOW!

This Executive Interview is brought to you by:
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