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Consumer Compliance - Banking Exchange
What Banks Can Learn from Zappos

What Banks Can Learn from Zappos

Zappos has built a very positive culture and has focused relentlessly on customer service
Wells Fargo Granted More Time For Reform, But Initial Plan Rejected

Wells Fargo Granted More Time For Reform, But Initial Plan Rejected

Required to pay back disgruntled customers and make dramatic changes to its governance and compliance controls
BSA Pillar Violations: Community Banks are Not Immune

BSA Pillar Violations: Community Banks are Not Immune

Violations of the five pillars can lead to dire consequences for the financial institution
The Modernization of BSA

The Modernization of BSA

We hear a lot in today’s regulatory arena about “modernizing” regulations put in place over 30 years ago
U.S. Regulators Open the Door to Sharing Resources to Fight Money Laundering

U.S. Regulators Open the Door to Sharing Resources to Fight Money Laundering

AML compliance related costs have increased by more than 50 percent over the past three years
Fintech Acquisitions on the minds of Bankers in 2019

Fintech Acquisitions on the minds of Bankers in 2019

94% of banks and financial institutions are planning two or more fintech acquisitions in the next 12 months
Recessions Always Put Banks in the Path of the Storm – Which Ones Will Be Positioned to Withstand Reputational Tornadoes

Recessions Always Put Banks in the Path of the Storm – Which Ones Will Be Positioned to Withstand Reputational Tornadoes

Generalized anger poses a reputational threat to banks that many hold responsible for the events of a decade ago
How Serious is SAR Confidentiality?

How Serious is SAR Confidentiality?

U.S. Treasury Department Senior Advisor Faces Jail Time for Leak
Banking Ethics: Banking Exchange Commentary

Banking Ethics: Banking Exchange Commentary

It is interesting to see how unethical business practices can begin by attempting to work within the most liberal interpretation of the law
What’s Behind Bank of America’s Numbers? Responsibility?

What’s Behind Bank of America’s Numbers? Responsibility?

They reported a less than stellar third quarter drop, falling behind rivals on a number of categories
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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.

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