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Customer and Employee Experience Should Top Banks Priority List in 2021

Customer and Employee Experience Should Top Banks Priority List in 2021

Consumers will continue to act on the behaviors formed during the pandemic, especially as it relates to digital means of operation and communication
The Role of Local Payments in Higher Education’s Bottom Line

The Role of Local Payments in Higher Education’s Bottom Line

Each semester, millions of students seek higher education outside of their country’s borders
Onespan Publishes Top Ten Predictions for 2021 Focused on Financial Technology

Onespan Publishes Top Ten Predictions for 2021 Focused on Financial Technology

OneSpan, one of the leaders in Financial Technology, released its 2021 Security and Fintech Predictions
Four Questions to Ask When Building Your Remote Payment and Collections Strategy

Four Questions to Ask When Building Your Remote Payment and Collections Strategy

One of the most significant and fast-growing trends of COVID-19: a surge in remote bill payments
Unquestioned Trust: How the Financial Industry Can Create Secure (and Seamless) Online Banking Experiences

Unquestioned Trust: How the Financial Industry Can Create Secure (and Seamless) Online Banking Experiences

As their investment in digital transformation increases, banking organizations are learning a valuable lesson that all comes down to trust.
Did Sweden just set the next big trend in e-commerce payments?

Did Sweden just set the next big trend in e-commerce payments?

The Swedish Parliament has approved an amendment to the Swedish Payment Services Act
Ally-Mastercard Alliance to Boost Point-of-Sale Financing

Ally-Mastercard Alliance to Boost Point-of-Sale Financing

Ally Financial is entering the point-of-sale retail financing market through a partnership with Mastercard’s Vyze
Why TD Bank Paid $122M to Settle CFPB Claims

Why TD Bank Paid $122M to Settle CFPB Claims

The consumer regulator said the bank misled consumers over the terms of a debit card service – but TD disputes this
Are Credit Card Issuers Failing Customers?

Are Credit Card Issuers Failing Customers?

Users are staying with their providers but are unhappy at how they have been treated during the pandemic, JD Power found
Credit Card Volumes Fell as Pandemic Hit: ABA Data

Credit Card Volumes Fell as Pandemic Hit: ABA Data

Spending fell as the economy closed at the end of Q1 2020 and consumers sought to be “diligent” with debts
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Banking Exchange Interview with
Rachel Lewis of Stock Yards Bank

As part of the Banking Exchange Interview Series we and SkyStem are proud to present our interview with Rachel Lewis, Assistant Controller at Stock Yards Bank & Trust.

In this interview, Banking Exchange's Publisher Erik Vander Kolk, speaks with Rachel Lewis at length. We get a brief overview of her professional journey in the banking industry and get insights into what role technology plays in helping her do her work.

VIEW INTERVIEW NOW!

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