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Retail Banking

Banking plus tech can include the unincluded
Banking industry expresses lukewarm enthusiasm for small-dollar lending
New bulletin meant to send signal of agency acceptance
Debt management ability found among users of payday and other short-term credit
Digital’s wonderful—but not always enough
Still much to do to blend ease of use with a “human face”
Marketing firm launches low-cost platform for smaller financial institutions
Synchrony builds fledgling Alexa skill for its Amazon Store Card
Higher expectations for instant access, for starters, but also opportunities
Survey also shows students have more trust in the tech company


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