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Regulatory relations are make-or-break today
Bureau claims consumers in P.R. and other territories harmed by inferior card terms
Customer experience hinges on getting problems fixed promptly—and right
Upgraded federal compliance ratings process requires fresh approach
Partition of legacy activity and proposed bank part of plan
Bank hit with $4.6 million fine, other sanctions
In a digital world, identity grows more important than ever
House, Senate Republicans introducing resolutions to repeal arbitration rule
Long time coming, CFPB rule to affect new consumer contracts but not existing ones
While much goes into effect in 2018, 2017 filing must also be considered


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