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“Alexa, read me ‘Dog Man and Cat Kid’ now” (please) could become the norm as Amazon rolls out its Echo Dot for kids. Eric Brandt of D3 Banking Technology says the news will only amp expectations of future customers for easy, quick responses. Don’t be intimidated, he urges, but adapt now.

What Echo Dot for kids means for banks

Higher expectations for instant access, for starters, but also opportunities
S&P Global Market Intelligence, formerly S&P Capital IQ and SNL, is the premier provider of breaking news, financial data, and expert analysis on business sectors critical to the global economy. This article originally appeared on the SNL subscriber side of S&P Global's website.

What do bank investors want, exactly?

Stock analyst considers bankers’ conundrum
What Jeff Bezos encourages at internal Amazon meetings might just blow your mind.

Handstands and six-page memos from Amazon

Surprises in Jeff Bezos’ annual shareholder message
In our breakneck modern pace, we think we have it all figured out. As author Lewis Carroll once said, "The hurrier I go, the behinder I get."

Don’t risk brand on untested ads, products

Competitive rush leads to shortcuts. “Agile” research can help
“Many CEOs have trouble understanding the difference between getting better and transforming the bank,” says Ray Davis, a veteran at reimagining banking.

Ray Davis: “This is not about getting better”

Retired Umpqua exec says industry is under siege—it must transform … or else
Thriving starts with the board

Thriving starts with the board

Handling unsolicited offers; knowing what regulators expect; looking forward are key community bank board duties
Challenges of core system contracts can be complicated, but they aren't insurmountable.

Core system contract tips

Negotiator offers community banks tips on avoiding costly contract “gotchas”
Jill Castilla opens one of her bank’s “Heard on Hurd” music/food festivals. Running once a month from March to October, they draw 25,000-35,000, boosted by social media. Castilla credits Bank of Ann Arbor’s “Sonic Lunch” concerts for the idea.

Citizens Bank of Edmond's can-do CEO

Necessity propelled Jill Castilla to shape Oklahoma bank into a modern community bank
This is the third and final report from Future Forces In Banking 2018. The study is a collaboration between CS Consulting Group, CenterState Bank, and Banking Exchange.

Are feds slow followers?

When it comes to dealing with change, banks see their regulators lagging
This is the second in a series of reports from Future Forces In Banking 2018. The study is a collaboration between CS Consulting Group, CenterState Bank, and Banking Exchange.

More tech—and more branches?

Community banks slow to decrease “face time,” but boost tech spend even so
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