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The State of Digital Account Opening Transformation 2020

OneSpan Digital Account Opening

Survey reveals that the top business challenges in the account opening process are improving the digital CX and reducing fraud.

This in-depth report compiles survey responses from banking and security leaders representing more than 100 FIs. Among the key findings, 80% of FIs confirmed that streamlining the digital account opening process and acquiring new customers is their top priority for 2020.


  • How your organization’s 2020 plans compare to peers
  • Drivers, challenges, and opportunities shaping the end-to-end digital account opening process
  • 2020 budget plans and tech investments

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This report is brought to you by OneSpan

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