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Optimizing Profitability through Relationship Value

Learn how customer relationships affect your bottom line

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  • Written by  Kaufman Hall
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  • Comments:   DISQUS_COMMENTS

Effective portfolio management starts at the relationship level. On average, the top 1% of your customer relationships generate a majority of your institution’s value. Losing even one of those key relationships can have a huge impact on your margin.

Read Kaufman Hall’s new e-book, 4 Steps to Optimizing Profitability through Relationship Value, to learn how to operationalize these best practices:

  • Understand the components and value of each relationship
  • Enable relationship managers to produce the right outcomes
  • Price and manage business based on relationship value
  • Consistently generate profitability data across all dimensions

Learn More


This e-Book is brought to you by Kaufman Hall

Axiom NEW225

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