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Any CIO urgently needs to think about adopting a mature strategy for monetizing data to secure business success
As the pandemic’s impact has reshaped how customers interact with their banks, a JD Power survey sheds light on the best performers
Three quarters of banking executives believe adoption of new technologies will differentiate between the industry’s winners and losers
Managing data for financial services
Facing unyielding competition from new players, banks are on a quest to optimize customer profitability
Less than a quarter of homeowners in forbearance have managed to make payments for May, according to fintech firm Black Knight
A Deutsche Bank analysis lays bare the impact on Europe’s banks – but highlights their crucial role in the recovery
Open banking users expected to hit 40 million by end-2021, while payments forecast to total $9 billion
Consumer survey shows that just a quarter of bank customers expect to change their behaviours in the next 12-24 months
JD Power’s latest satisfaction survey reveals that reducing branch-based services could have a negative impact on customer satisfaction
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